Original topic:

Help with recovering

(Topic created: 10-20-2021 02:11 AM)
DirtyTim
Astronaut
Options
Samsung Apps and Services
I'm trying to recover my old samsung account,  but it asks for the two-step verification code only problem is I broke my phone and haven't had one in awhile, anyways last I was signed in I did not nor needed the two-step verification. Now I am unable to recover my account because my number has been changed and I never set up my two-step verification.  Is there some other way to recover my account??
2 Replies
TheGalaxy
Neutron Star
Options
Samsung Apps and Services
There must be other option at the bottom
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Joe1579
Astronaut
Options
Samsung Apps and Services
You should be able to have a verification number sent to your Email but it has to be a email that was used when you setup your Samsung account. I had same issue. As TheGalaxy said there should be another option at the bottom...good luck
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