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How can I disable Samsung Internet?

(Topic created: 04-06-2022 11:40 AM)
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Ladyrltr
Cosmic Ray
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Samsung Apps and Services

Since my last update my phone while reading on FB or IG another screen will suddenly pop up regarding tarot cards, a game or Samsung internet. I have checked everything I know to do, can I disable Samsung internet which I feel is part of the issue?

1 Solution


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Solution
user_ams007
Samsung Care Ambassador
Options
Samsung Apps and Services

Open the settings for the Samsung browser and then go to the browsing privacy dashboard and then turn on the block pop-ups and redirects, you can also turn on AdBlock from the settings menu, Screenshot_20220406-153644_Samsung Internet_1298_1649273804.jpgScreenshot_20220406-153656_Samsung Internet_1299_1649273816.jpg

You can also test the phone in Safe Mode: https://www.samsung.com/us/support/answer/ANS00062983/ 

If these steps do not work, you need to submit an error report in the Members app: https://www.samsung.com/ae/support/mobile-devices/raising-an-error-report-via-samsung-members-app/ 

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3 Replies
Solution
user_ams007
Samsung Care Ambassador
Options
Samsung Apps and Services

Open the settings for the Samsung browser and then go to the browsing privacy dashboard and then turn on the block pop-ups and redirects, you can also turn on AdBlock from the settings menu, Screenshot_20220406-153644_Samsung Internet_1298_1649273804.jpgScreenshot_20220406-153656_Samsung Internet_1299_1649273816.jpg

You can also test the phone in Safe Mode: https://www.samsung.com/us/support/answer/ANS00062983/ 

If these steps do not work, you need to submit an error report in the Members app: https://www.samsung.com/ae/support/mobile-devices/raising-an-error-report-via-samsung-members-app/ 

MsBB
Asteroid
Options
Samsung Apps and Services
Mine is doing the same thing and I have done that
randy59
Constellation
Options
Samsung Apps and Services
I hate your phone service I wish that I could change carriers
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