Hello all, my Samsung Wallet (formally Samsung Pay) only allows me to open a new Samsung (SoFi) Money account, but will not allow me to attach my existing one.
Without attaching my money account, I cannot activate my Samsung debit card. Trying to do so without attaching my Samsung (SoFi) account, makes the app ask for the CVV code, which I cannot obtain without activating my debit card first; as it is not printed on the card.
Cannot activate the Samsung debit card directly on the SoFi money website either, as it asks for the CVV code too.
I would imagine that it's because there's SoFi and Samsung Money by SoFi - two different accounts. It may be possible to just create the new account and then transfer your SoFi money into it. But, it's best to do as @Robin621k suggest and call SoFi (or Samsung).
PS, AFTER MANY INQUIRIES WITH SOFI, THEY DON'T NOT KNOW, REFERRED ME TO INQUIRE WITH SAMSUNG. SURPRISED NO ONE ELSE IS HAVING THIS ISSUE. BTW, YOU ARE NOT ALLOWED TO HAVE A SAMSUNG BY SOFI ACCOUNT AND SECOND/REGULAR SOFI ACCOUNT
Maybe people who signed up for Samsung Money do not have a pre-existing So-Fi account and that's why they are not having an issue with it. It would make sense that you cannot have a regular So-Fi account and a Samsung Money by So-Fi account. If you really want the Samsung Money account, withdraw your money from your current So-Fi account and close the account. Then open a Samsung Money account and deposit the recovered balance into it.
