Original topic:

I cannot complete a purchase transaction

(Topic created: 09-12-2022 02:01 AM)
userOVzF5QAAw3
Constellation
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Samsung Apps and Services
Today I attempted to purchase an S22 Ultra and whenever I got to the payment section, whether I use the phone app, or any number of internet browsers via a laptop (even if I have cleared ny cache, cookies, etc.), I keep getting an error message telling me that the transaction cannot be completed and to try again later. It has been this way for over 12 hours. To add more context, my credit score is exceptional, I have zero debt, and a healthy salary; so no financial issues. Samsung customer service has gone through every trouble shooting step in their list (created the order for me and sent me a link to it, and  host of other things) to no avail. I am out of ideas. Nothing has worked, debit, credit, PayPal, Samsung Pay, Google Pay, not even Affirm. 

Any ideas?
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3 Replies
user2tXCDAFDTc
Constellation
Options
Samsung Apps and Services

Same issue here, just tried to buy Z Fold 4, and Affirm ran into issues.

 

 

 

 

BigPiscesEnergy
Astronaut
Options
Samsung Apps and Services
Same issue her and Samsung nor Affirm can answer why this is happening smh
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Members_XoRPBBz
Astronaut
Options
Samsung Apps and Services

same problem here it keeps telling i dont have enough credits 

 

 
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