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I need recovery code in smart switch emergency software recovery! How can i get one?

(Topic created: 11-11-2020 10:56 AM)
userx2a0qlgfj6
Cosmic Ray
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Samsung Apps and Services

During an update i accidentally rebooted my phone, but luckly i backed up my data and now it fails to start, before i click Emergency Software Recovery i connected my phone to my laptop using USB cable, but the list is empty! My model number is SM-A307FN

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SamsungAdam
Samsung Moderator
Samsung Moderator
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Samsung Apps and Services

Thank you for this information. This forum is for support of US products and customers. As your product is a non-US model and support for these models is very limited, please seek a support team for your area. You can do so by using this link: https://www.samsung.com/us/common/visitlocationsite.html


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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SamsungAdam
Samsung Moderator
Samsung Moderator
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Samsung Apps and Services

Thank you for this information. This forum is for support of US products and customers. As your product is a non-US model and support for these models is very limited, please seek a support team for your area. You can do so by using this link: https://www.samsung.com/us/common/visitlocationsite.html


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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userx2a0qlgfj6
Cosmic Ray
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Samsung Apps and Services

Don't worry, I downloaded the firmware from sammobile.com, flashed the firmware using odin3, setted up my phone, downloaded smart switch on my phone and restored my data.

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