Original topic:

Issue with Samsung Notes

(Topic created: 09-12-2020 02:32 AM)
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Tony0039
Asteroid
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Samsung Apps and Services
Every time I open My Samsung Notes App it pops up a message telling me to update the app. When pressing update it takes me to the galaxy store but there's no update button on the Samsung Notes App. Please fix.
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SamsungJoJo
Samsung Moderator
Samsung Moderator
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Samsung Apps and Services

Hello,

 

Have you attempted to force stop and clear cache on the Samsung Notes app?

 

Navigate to your settings > apps > find and click on Samsung Notes app > force stop > storage > clear cache.

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SamsungJoJo
Samsung Moderator
Samsung Moderator
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Samsung Apps and Services

Hello,

 

Have you attempted to force stop and clear cache on the Samsung Notes app?

 

Navigate to your settings > apps > find and click on Samsung Notes app > force stop > storage > clear cache.

Tony0039
Asteroid
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Samsung Apps and Services
Thanks, this solved the issue.
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SamsungRei
Community Manager
Community Manager
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Samsung Apps and Services

Awesome! Please let us know if you have any more questions.



Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.



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