Ok when I go to my members app I go to the get help section then it has the options th text chat or to call or to....wall the section that says text, click on it and it takes you to a blank page that just says text chat on the top of the page I actually need help with something else on my phone and I need the text chat to work so I can talk to an expert or whoever they have doing that job
Thank you so much have a good day
Solved! Go to Solution.
Thank you for reaching out. What type of device are you using?
I would recommend force stopping, and clearing the cache and data for your Members app. Give these steps a try: go to settings > apps > tap on the members app > tap on force stop > tap on storage and clear the cache and data
I would also recommend wiping the cache partition on your device.
Please keep me posted if you continue to experience these symptoms.
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