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Original topic:

Messages app crashing

(Topic created: 05-29-2024 01:34 PM)
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Papyrus16
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Samsung Apps and Services

My Samsung Messages app keeps closing. I've restarted my phone multiple times. I've gone to Settings > App Settings > Messages > Storage and hit Clear cache and Clear data. When I do this, the space used for cache and data go down to 0, but then immediately go back up to the original storage amounts when I reopen Messages.

I found a previous conversation about Messages crashing in Dec 2023 and tried following the instructions but when I held down the power button and volume up with the phone turned off, the phone restarted as normal, even though I held them down until after the Samsung logo disappeared.

If I can't fix it, can I install a different app for

My Google storage is 94% full. Could that be connected?

2,577 Replies
iloveiphonesmore
Constellation
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Samsung Apps and Services

okay my friend i did that on his phone, and his messages still are not working . what should i do?

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user097cXVlmQv
Constellation
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Thank you! Forsee stopping Meet and un-installing the update worked for me!

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farance
Constellation
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Samsung Apps and Services

Uninstalled Google Meet (which I never use) and that seems to fix the problem ... so far.

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Members_uV5kIbF
Constellation
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Samsung Apps and Services

It didn't work for me. I restarted my phone 4 times and disabled google meet (uninstalled). what should I do? 

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userHLsv5epWlB
Constellation
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Samsung Apps and Services

Thank you very much I did exactly what was instructed and it actually worked. It was beginning to p*ss me off but I'm happy now. Thanks again 

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Members_SWWQYd0
Constellation
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Samsung Apps and Services

Thank you - this worked for me as well!

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Dbudd
Asteroid
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Samsung Apps and Services

Definitely have to force stop Meet AND disable it, but it worked!

Thank you!

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CBrook
Constellation
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Samsung Apps and Services
Note20 I updated Google Meet, opened it, then closed it. Went to messages right after & its working.
clbailey1971
Constellation
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Samsung Apps and Services
The same thing is happening with my s23+.
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AbnerD
Constellation
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Samsung Apps and Services
Same I went to Apps under settings, updated Meet and messages started working g again thx
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