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Original topic:

Messages app crashing

(Topic created: 05-30-2024 08:20 AM)
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Papyrus16
Pilot
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Samsung Apps and Services

My Samsung Messages app keeps closing. I've restarted my phone multiple times. I've gone to Settings > App Settings > Messages > Storage and hit Clear cache and Clear data. When I do this, the space used for cache and data go down to 0, but then immediately go back up to the original storage amounts when I reopen Messages.

I found a previous conversation about Messages crashing in Dec 2023 and tried following the instructions but when I held down the power button and volume up with the phone turned off, the phone restarted as normal, even though I held them down until after the Samsung logo disappeared.

If I can't fix it, can I install a different app for

My Google storage is 94% full. Could that be connected?

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BKOOL
Asteroid
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Samsung Apps and Services
All I did was run the latest update to Google Meet. I never disabled it because by the time I found that recommendation I also found that they had fixed it with a newer update. Worked for me.
Miskey
Constellation
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Samsung Apps and Services
I am having the same issue.
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Dales23
Asteroid
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Samsung Apps and Services
The message app on my S23 keeps crashing since the recent system update 2 days ago. Sounds like others are having the same issue. Has anyone been able to get this resolved?
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GaryB82
Galactic Samsung Care Ambassador
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Disable Google Meets in settings, and it will allow messages to start working again
Open app drawer search for Meets once it's located long press on it and select disable


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Dales23
Asteroid
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Samsung Apps and Services
I just updated Google Meets and that fixed it.
mlb55
Constellation
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Samsung Apps and Services
This fixed mine. Hope it continues.
KryptKeepr
Asteroid
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Samsung Apps and Services
It will open for about 5 seconds then closes, I can't read or send text. Unless I go download another text messaging app. 
GaryB82
Galactic Samsung Care Ambassador
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Samsung Apps and Services
This is due to a conflict between Google Meet and Samsung Messages they are working on a solution but in the meantime

Disable Google Meets in settings, and it will allow messages to start working again
Open app drawer search for Meets once it's located long press on it and select disable


If you've found my post to be helpful, Please like my Comments ✓✓✓.
If my response resolved your issue, please press the Like and ✓✓✓ to Accept as Solution button.


KryptKeepr
Asteroid
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Samsung Apps and Services
I don't have Google Meet on my phone.
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GaryB82
Galactic Samsung Care Ambassador
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It's pre installed open you app drawer and search for Meet in the search bar


If you've found my post to be helpful, Please like my Comments ✓✓✓.
If my response resolved your issue, please press the Like and ✓✓✓ to Accept as Solution button.