Original topic:

Messages app crashing

(Topic created: 05-28-2024 06:22 PM)
488851 Views
Papyrus16
Pilot
Options
Samsung Apps and Services

My Samsung Messages app keeps closing. I've restarted my phone multiple times. I've gone to Settings > App Settings > Messages > Storage and hit Clear cache and Clear data. When I do this, the space used for cache and data go down to 0, but then immediately go back up to the original storage amounts when I reopen Messages.

I found a previous conversation about Messages crashing in Dec 2023 and tried following the instructions but when I held down the power button and volume up with the phone turned off, the phone restarted as normal, even though I held them down until after the Samsung logo disappeared.

If I can't fix it, can I install a different app for

My Google storage is 94% full. Could that be connected?

JUMP TO SOLUTION
2,577 Replies
userWfN0b9wch0
Constellation
Options
Samsung Apps and Services
I'm having the same issue
0 Likes
Reply
Drowqueen_El
Asteroid
Options
Samsung Apps and Services
If you disable Google meet, messages starts working again. Don't know why that is but it worked immediately
0 Likes
Reply
BevAS
Asteroid
Options
Samsung Apps and Services
Yes. Disabling Google Meet worked, so I switched back to Samsung Messages. So there are two options, use Google Messages or disable Google Meet and restore Samsung Message functionality
0 Likes
Reply
Gigi468
Asteroid
Options
Samsung Apps and Services
Ever since android and google merged or converged tech platform, the samsung has more problems and glitches. Im very close to switching to iphone
Jesuschic
Constellation
Options
Samsung Apps and Services
Yes, I'm considering switching as well.
0 Likes
Reply
salts
Constellation
Options
Samsung Apps and Services
Can confirm. had the same issue, force stop and disable Google meet.
0 Likes
Reply
masterkeys
Constellation
Options
Samsung Apps and Services
Delete all your texts and empty the trash it fixed mine
0 Likes
Reply
lily8192014
Constellation
Options
Samsung Apps and Services
My husband's messages kept stopping and took the advice of disabling Google Meet and it worked Thank you
0 Likes
Reply
usernudBkujb4U
Constellation
Options
Samsung Apps and Services

I disabled Google Meet and cleared my Messages cache and even restarted and it STILL crashes about 3 seconds after opening!!!! Grrrr......

0 Likes
Reply
UnholyCauldron
Constellation
Options
Samsung Apps and Services
I don't even have that app! The **bleep**?
0 Likes
Reply