Original topic:

Messages app crashing

(Topic created: 05-28-2024 06:22 PM)
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Papyrus16
Pilot
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Samsung Apps and Services

My Samsung Messages app keeps closing. I've restarted my phone multiple times. I've gone to Settings > App Settings > Messages > Storage and hit Clear cache and Clear data. When I do this, the space used for cache and data go down to 0, but then immediately go back up to the original storage amounts when I reopen Messages.

I found a previous conversation about Messages crashing in Dec 2023 and tried following the instructions but when I held down the power button and volume up with the phone turned off, the phone restarted as normal, even though I held them down until after the Samsung logo disappeared.

If I can't fix it, can I install a different app for

My Google storage is 94% full. Could that be connected?

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pumpkin03
Asteroid
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Samsung Apps and Services
Thank you for that info!
GaryB82
Epic Samsung Care Ambassador
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Samsung Apps and Services
Yeah this is what you will see 1716957998061.jpg1716957998062.jpg1716957998066.jpg1716957998070.jpg


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SolArmande
Constellation
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Samsung Apps and Services

Yeah uh...**bleep** this? So frustrating.

 

Messages app keeps closing, cleared cache, data, restarted phone, multiple times, sometimes it works enough to send a text but usually it just crashes in seconds. 

 

Pretty big screw up, maybe prioritize things working when you push out an update I can't refuse 😞 Doubt this is a thing on a Google phone, and guaranteed Apple doesn't pull this **bleep**. Losing market share anyone?

mvm136
Cosmic Ray
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Samsung Apps and Services
Another post said to disabled google meet and it worked for my S21
Radek05
Constellation
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Samsung Apps and Services

Galaxy s20 fe wyłączony  Google meet, działa pozdrawiam

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Parofdice
Constellation
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Samsung Apps and Services
This worked great for me too. Thank you
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yfchihvwjzoxnb
Constellation
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Samsung Apps and Services
This is ridiculous. I just want to send my girlfriend a text. Guess I'm switching to iPhone...
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blthurmond
Constellation
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Samsung Apps and Services

Clearing Google Meet worked for me.  Thank you!

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Deniskagimu
Constellation
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Samsung Apps and Services

I did disable the google meet app plus clear the message cache but nothing works for me

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rosey2024
Constellation
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Samsung Apps and Services
I don't have Google meet and it's still crashing
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