Original topic:

Messages app crashing

(Topic created: 05-28-2024 06:22 PM)
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Papyrus16
Pilot
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Samsung Apps and Services

My Samsung Messages app keeps closing. I've restarted my phone multiple times. I've gone to Settings > App Settings > Messages > Storage and hit Clear cache and Clear data. When I do this, the space used for cache and data go down to 0, but then immediately go back up to the original storage amounts when I reopen Messages.

I found a previous conversation about Messages crashing in Dec 2023 and tried following the instructions but when I held down the power button and volume up with the phone turned off, the phone restarted as normal, even though I held them down until after the Samsung logo disappeared.

If I can't fix it, can I install a different app for

My Google storage is 94% full. Could that be connected?

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2,577 Replies
NaLah8
Constellation
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Samsung Apps and Services
Thank you so much. This worked for me.
MsAlxis
Constellation
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Samsung Apps and Services

Disabled Google meet as well and now my messaging is working

 

fishercrew
Constellation
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Samsung Apps and Services
Thank you! This worked for me too.
IrakliGetsa
Constellation
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Samsung Apps and Services

 Thanks! I did it and messages works fine. 👍

Txtrainergrl1
Constellation
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Samsung Apps and Services
This worked for me too! Thanks
KB9
Constellation
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Samsung Apps and Services

It worked for me as well, thanks! 

ediet
Constellation
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Samsung Apps and Services
Wow, worked right away. I'm glad I saw your post & didn't go through all the other steps that were mentioned. Thanks!!
Misskitty9
Constellation
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Samsung Apps and Services
Thank you for the solution to the fix. My message app stopped working yesterday and I did disabled the Google meet which I never used and now it works !
userhns8X9Ryu2
Constellation
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Samsung Apps and Services
This worked for me also. Just now.
snailbob
Constellation
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Samsung Apps and Services
I fixed it thanks to you
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