Original topic:

My Samsung Galaxy M21 has no updates since I bought it

(Topic created on: 4/6/21 11:53 AM)
michellemnlv
Constellation
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Samsung Apps and Services

Hello. I've got my phone last year (2020) around October and since then I have no software updates. I read that it has to be updated to One UI 3.0 and Android 11 but mine has stayed the same (One UI 2.0, Android 10) and when I check for updates it always says 'Your device is up to date'. Please help me fix that problem.

Screenshot_20210406-214220_Software update.jpg

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