JUMP TO SOLUTION Solved

Original topic:

My fitness pal and s health syncing?

(Topic created: 05-29-2018 01:12 PM)
useruaj5I5wsQQ
Asteroid
Options
Samsung Apps and Services

Is there a way to sync My Fitness Pal and S health??? I went into My Fitness Pal app and it shows they are paired together, but the information from S health is not there. Im getting sick of adding my foods to both apps, not to mention none of my workouts are on My fitness pal, but they are on s health. Help me Woman Sad

128 Replies
lreeder14
Asteroid
Options
Samsung Apps and Services

@userJpBAdClZr Did you end up going back to FitBit? I'm having a similar issue but with other third party apps. My step counds between Gear S3 and Samsung Note8 is spot on, but the external apps (currently, Withings Health Mate) are only getting a fraction of the steps. I suspect it is only getting the steps that the Phone counted and the S3 steps are not going across. I'd be fine if just the S3 went across. Anyway I think I'll post this as an original post as it is a variation of the above thread.

0 Likes
Reply
Goofy9676
Constellation
Options
Samsung Apps and Services

I am currently having this problem. Both apps say their synced. My fitness pay won't show my steps. 

0 Likes
Reply
Options
Samsung Apps and Services

Hey, @Goofy9676, have you attempted clearing the data of your My Fitness Pal app?


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.


0 Likes
Reply
Options
Samsung Apps and Services

Hey, I hope you are doing well. Were you able to clear the data out of My Fitness Pal?

 

If you need help with anything else, please let us know and we'll be happy to help!


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.


0 Likes
Reply
userv8Bt3D5iWf
Constellation
Options
Samsung Apps and Services

I am having the same issue, I look through Samsung Health and see all my steps. When I look at my fitness pal, I see random days of 0 steps.  I have tried sync'ing, removing both apps and reinstalling, enableing the read and write in samsung health as well as linking in MFP.  Any suggestions on how to get my steps sync'd into MFP. The end result is to get my steps into another app Jiff for a work benefit..... Unfortunately, Jiff doesnt sync directly to Samsung Health.... thus I am using an intermediate app MFP...

0 Likes
Reply
userJpBAdClZrR
Constellation
Options
Samsung Apps and Services

I finally have up and returned the Gear Sport and bought the new Fitbit. Cool device but not work the frustration.

userp3huq6pUgX
Astronaut
Options
Samsung Apps and Services

I had this issue and follwed the advice to change the settings in S Health. That still didn't work so I did the same in MFP from the main menu - click settings at the bottom - go to settings on the next menu- click steps - choose devise and make sure it's recording from S Health. Seems to be working for me now!

0 Likes
Reply
userXxBtFMrWVF
Astronaut
Options
Samsung Apps and Services

Still having problems. I didnt see a solution.

0 Likes
Reply
SamsungMichelle
Red Giant
Options
Samsung Apps and Services

@userXxBtFMrWVF: What do you have your app permissions set to? 

0 Likes
Reply
useryP8fmNcz7q
Astronaut
Options
Samsung Apps and Services

I'm having the same problem. I've done the following:

 

- uninstalled and reinstalled S health

- uninstalled and reinstalled myfitnesspal

- checked via MFP mobile app that steps are recorded from S health

- checked the same via the MFP desktop version

- checked S health settings that MFP has read and write permission for steps and exercise

- logged out and back in

 

It still doesn't sync. Pretty frustrating.