cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
Constellation

Re: My fitness pal and s health syncing?

JUMP TO SOLUTION
Question...prior to SH ver 6, has anyone gotten food to sync from MFP to SH? I have never gotten this to work in any version and according to SH app support, it clearly lies on MFP to fix.
Reply
Loading...
Highlighted
Samsung Moderator
Samsung Moderator

Re: My fitness pal and s health syncing?

JUMP TO SOLUTION

Just to double check, have you recently updated the software for the devices as well as the apps?

Reply
Loading...
Highlighted
Asteroid

Re: My fitness pal and s health syncing?

JUMP TO SOLUTION

I do. Still nothing. Like I said, I tried unsintalling, installing, Restarting and no food syncing at all, steps sometimes... 

Reply
Loading...
Highlighted
Asteroid

Re: My fitness pal and s health syncing?

JUMP TO SOLUTION

Apologies @SamsungLarryK did not read the question in detail. Yes, a phone update was pushed recently to my Note from t-mobile. Apps are up to date. Galaxy watch has updated once since I got it. 

Reply
Loading...
Highlighted
Honored Contributor

Re: My fitness pal and s health syncing?

JUMP TO SOLUTION

I would honestly recommend reaching out to our S-health team directly at 855-795-0509.


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

Reply
Loading...
Highlighted
Constellation

Re: My fitness pal and s health syncing?

JUMP TO SOLUTION

Solution is pretty easy after I found it....MFP App.....Settings....Steps...Choose a Device...Samsung Health

Reply
Loading...
Highlighted
Astronaut

Re: My fitness pal and s health syncing?

JUMP TO SOLUTION

You need to go to setting on the Samsung health app, then select the 3 dots on top right, then select settings. Then scroll down to connected devices, then make sure the green dot is on for Strava, you will need to click it to turn it green., You will also need to sign up. Next scroll down to data permissions and select my fitness Pal. Make sure all the boxes where is says allowed to read are ticked and it should now work. Hope that helps.

Reply
Loading...
Highlighted
Constellation

Re: My fitness pal and s health syncing?

JUMP TO SOLUTION

I figured it out!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

OK so after suffering for several months here is what I did to fix the issue.

 

#try skipping step 1&2 first to save some time. 

 

1) Uninstall Samsung Health and My Fitness Pal.

 

2) Reinstall both apps and sign into each.

 

3) In Samsung Health Open settings, Data Permissions, MyFitnessPal (Must be installed), toggle on all switches for READ AND WRITE.

 

4) In MyFitnessPal Open settings, My Apps&Devices, Select Samsung Health, Select Connect... (This is what I was missing the entire time.)

 

These instructions should absolutely work for everyone on android and possibly similiar in IOS, atleast until either apps are redesigned again..

 

Hope this helps.

 

 

 

View solution in original post

Reply
Loading...
Highlighted
Constellation

Re: My fitness pal and s health syncing?

JUMP TO SOLUTION

i've got the same problems:

 

Samsung health has the following grants for my fitness pal (i use the italian version, sorry if my translation doesn't fit 100% with the english menu):

 

writing: food, weight

reading: workouts, steps

 

on MFP, instead, samsung health is connected.

 

nevertheless, if I track my weight in MFP, it is not synced with S Health.

any ideas?

 

thank you

Reply
Loading...
Highlighted
Astronaut

Re: My fitness pal and s health syncing?

JUMP TO SOLUTION

I had the same issue for me it worked when I gave all permissions to both sides.

Reply
Loading...