JUMP TO SOLUTION Solved

Original topic:

My fitness pal and s health syncing?

(Topic created on: 11/26/18 4:53 PM)
useruaj5I5wsQQ
Asteroid
Options
Samsung Apps and Services

Is there a way to sync My Fitness Pal and S health??? I went into My Fitness Pal app and it shows they are paired together, but the information from S health is not there. Im getting sick of adding my foods to both apps, not to mention none of my workouts are on My fitness pal, but they are on s health. Help me Woman Sad

128 Replies
useraJkpFbb92b
Cosmic Ray
Options
Samsung Apps and Services

I'm having problems with this since the last S Health update. MFP will get step information from S Health but S Health isn't getting food intake from MFP. Have tried disconnecting, reconnecting, restarting phone, data permissions etc.

0 Likes
ITGuy4Ever
Constellation
Options
Samsung Apps and Services
Question...prior to SH ver 6, has anyone gotten food to sync from MFP to SH? I have never gotten this to work in any version and according to SH app support, it clearly lies on MFP to fix.
0 Likes
SamsungLarryK
Samsung Moderator
Samsung Moderator
Options
Samsung Apps and Services

Just to double check, have you recently updated the software for the devices as well as the apps?

0 Likes
maikelson
Asteroid
Options
Samsung Apps and Services

I do. Still nothing. Like I said, I tried unsintalling, installing, Restarting and no food syncing at all, steps sometimes... 

0 Likes
maikelson
Asteroid
Options
Samsung Apps and Services

Apologies @SamsungLarryK did not read the question in detail. Yes, a phone update was pushed recently to my Note from t-mobile. Apps are up to date. Galaxy watch has updated once since I got it. 

0 Likes
SamsungNik
Honored Contributor
Options
Samsung Apps and Services

I would honestly recommend reaching out to our S-health team directly at 855-795-0509.


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

0 Likes
user7tkqRqMtg7
Constellation
Options
Samsung Apps and Services

Solution is pretty easy after I found it....MFP App.....Settings....Steps...Choose a Device...Samsung Health

usersgx5UpvlcU
Astronaut
Options
Samsung Apps and Services

You need to go to setting on the Samsung health app, then select the 3 dots on top right, then select settings. Then scroll down to connected devices, then make sure the green dot is on for Strava, you will need to click it to turn it green., You will also need to sign up. Next scroll down to data permissions and select my fitness Pal. Make sure all the boxes where is says allowed to read are ticked and it should now work. Hope that helps.

0 Likes
Solution
Gatoraidz
Constellation
Options
Samsung Apps and Services

I figured it out!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

OK so after suffering for several months here is what I did to fix the issue.

 

#try skipping step 1&2 first to save some time. 

 

1) Uninstall Samsung Health and My Fitness Pal.

 

2) Reinstall both apps and sign into each.

 

3) In Samsung Health Open settings, Data Permissions, MyFitnessPal (Must be installed), toggle on all switches for READ AND WRITE.

 

4) In MyFitnessPal Open settings, My Apps&Devices, Select Samsung Health, Select Connect... (This is what I was missing the entire time.)

 

These instructions should absolutely work for everyone on android and possibly similiar in IOS, atleast until either apps are redesigned again..

 

Hope this helps.

 

 

 

View solution in context

user3pRWG5ZEqg
Constellation
Options
Samsung Apps and Services

i've got the same problems:

 

Samsung health has the following grants for my fitness pal (i use the italian version, sorry if my translation doesn't fit 100% with the english menu):

 

writing: food, weight

reading: workouts, steps

 

on MFP, instead, samsung health is connected.

 

nevertheless, if I track my weight in MFP, it is not synced with S Health.

any ideas?

 

thank you

0 Likes