I see, these were items purchase for or through an App. Samsung does not control these purchases, the app developer or in this case "King" would be the only point of contact able to assist. I apologize for the inconvenience caused.
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Can you elaborate? Were these items a part of an online order through samsung.com?
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In this case you would need to speak with your retailer regarding any missing items from an order.
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I see, these were items purchase for or through an App. Samsung does not control these purchases, the app developer or in this case "King" would be the only point of contact able to assist. I apologize for the inconvenience caused.
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you. Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.
