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Original topic:

New Here! Quick questions before I officially start posting and commenting.

(Topic created: 12-18-2018 09:50 AM)
MissDiagnostics
Cosmic Ray
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Samsung Apps and Services

Does this forum get checked and answered by official employees of Samsung and higher ups or is this forum similar to other popular forums out there?

 

Sidenote:

This may be a silly question to "some" but I just wanted to make sure before I go any further. I've been on many company forums and "some" not all aren't checked or interactive by the company period. 

 

7 Replies
Anonymous
Not applicable
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Samsung Apps and Services

Welcome to Community! The Moderators are here to assist with technical support and set up service if necessary. 

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MissDiagnostics
Cosmic Ray
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Samsung Apps and Services
@Anonymous,

Hello! Thanks for the response! I know what a moderator is, I just wanted to know if this forum is actually checked and answered by official employees or if it's community ran by Samsung users only.
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Solution
Anonymous
Not applicable
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Samsung Apps and Services

All Moderators are Samsung employees. 

MissDiagnostics
Cosmic Ray
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Samsung Apps and Services
Oh okay good lol I was afraid you didn't fully understand my question. Is feedback on Samsung as a whole allowed on here and sent to higher ups?
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Anonymous
Not applicable
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Samsung Apps and Services

It is and it's sent up when necessary. 

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MissDiagnostics
Cosmic Ray
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Samsung Apps and Services
Okay thanks lol that's why I asked earlier if employees and higher ups check this forum lol. I didn't want to start a discussion and the important people who needs to see it doesn't.
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Anonymous
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I definitely understand, you are welcome. 

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