New Here! Quick questions before I officially start posting and commenting.

[MissDiagnostics]

Does this forum get checked and answered by official employees of Samsung and higher ups or is this forum similar to other popular forums out there?

Sidenote:

This may be a silly question to "some" but I just wanted to make sure before I go any further. I've been on many company forums and "some" not all aren't checked or interactive by the company period. 

[Anonymous]

Welcome to Community! The Moderators are here to assist with technical support and set up service if necessary. 

[MissDiagnostics]

@Anonymous,

Hello! Thanks for the response! I know what a moderator is, I just wanted to know if this forum is actually checked and answered by official employees or if it's community ran by Samsung users only.

[Anonymous · Accepted solution]

All Moderators are Samsung employees. 

[MissDiagnostics]

Oh okay good lol I was afraid you didn't fully understand my question. Is feedback on Samsung as a whole allowed on here and sent to higher ups?

[Anonymous]

It is and it's sent up when necessary. 

[MissDiagnostics]

Okay thanks lol that's why I asked earlier if employees and higher ups check this forum lol. I didn't want to start a discussion and the important people who needs to see it doesn't.

[Anonymous]

I definitely understand, you are welcome.