Original topic:

Nickname and Badges

(Topic created: 03-20-2020 02:25 PM)
LadySharpblade
Astronaut
Options
Samsung Apps and Services

What do the differences in the nicknames or usernames mean? I see some names starting with "user" some with "samsung" like mine. For others it would seem picked their name or could at least change it. Also, are the highlighted or rather brightly colored badges the ones you have been given? Just trying to make sure I understand how to interpret everything and know my role. Thanks!

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Solution
LongHiker
Samsung Care Ambassador
Options
Samsung Apps and Services

It is my understanding that user names that start with "Samsung_" were created using the app on the phone. User names that start with "user_" were created from their computer.

 

You can change the default name assigned to you anytime that you want. 

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LadySharpblade
Astronaut
Options
Samsung Apps and Services

Thank you! Before when I made this post it wasn't working. I finally was able to do it now though. 😁

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