Original topic:

No Stock Gallery App

(Topic created: 03-14-2019 08:14 AM)
userL9bKGmxedj
Cosmic Ray
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Samsung Apps and Services
There is no stock gallery app. The Samsung one in the app store is incompatible with the s10e. Google Photos is okay but lacks native integration. After I take a picture it'd be nice to have the ability to view and edit it immediately.

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ChazzyJ
Samsung Care Ambassador
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Have you guys tried a factory reset yet? That's really strange.



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ChazzyJ
Samsung Care Ambassador

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Leinz
Samsung Care Ambassador
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Samsung's gallery icon is a flower. If you have any app folders in the drawer it might be in there. Otherwise, you may need to reset the phone. 


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userL9bKGmxedj
Cosmic Ray
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No, it's not there. I can't view pictures af9 taking them because it says there's no compatible app installed

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VerbumVeritum
Samsung Care Ambassador
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@userL9bKGmxedj  what is your model number and baseband version? 

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userL9bKGmxedj
Cosmic Ray
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S10e on AT&T

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VerbumVeritum
Samsung Care Ambassador
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@userL9bKGmxedj are you in the US? Have you activated Secure Folder by chance? (If not, could you try activating that really quick?) Pull down twice to access quick settings and find Secure Folder. 

It's really weird you're not seeing a gallery app to be honest.

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userL9bKGmxedj
Cosmic Ray
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userL9bKGmxedj
Cosmic Ray
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Secure folder isnt even set up. Yes, I'm in the us

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userL9bKGmxedj
Cosmic Ray
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useriosXLzE5y9
Constellation
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I'm having this exact same problem with an S10 on AT&T. I set up the secure folder and the Samsung Gallery app was there. I'm not sure if there's any way to move the app out of the secure folder, but the phone doesn't seem to be detecting that the app is installed from the default camera. I get an error that says "Unable to find application to perform this action" whenever I try to view a picture that I just took. The version of Samsung Gallery available on the Play Store seems to be different (the icon I can see in the secure folder is a red flower; the one on the Play Store is yellow). The one on the Play Store is also apparently not compatible with my device. Really a ridiculous problem to have right out of the box. I hope you figure out a solution to this soon.