Original topic:

Not getting reward points

(Topic created: 07-01-2022 01:34 PM)
usereOWEKE0dwi
Astronaut
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Samsung Apps and Services

I’m frustrated. Spent 3 hours total on various customer care calls and been bouncing around the different departments. How do I get the reward points? I placed two orders and was supposed to get 20000+ reward points but my account doesn’t even allow me to enroll in points system. I was told to create a new account so the points can be transferred to that one but nothing there as well. Do I just forget about 20K reward points? Can someone please help? 

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