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Original topic:

Note 8 messages app no pop up

(Topic created: 10-23-2019 09:05 PM)
Howieg68
Asteroid
Options
Samsung Apps and Services

Cn anyone help with my message app? Pop up not working at all. Thank you

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6 Replies
Balem29
Asteroid
Options
Samsung Apps and Services

Have you tried settings/apps/messages/notifications? Should give you various options for sounds and popups

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Howieg68
Asteroid
Options
Samsung Apps and Services

Yes, I tried everything. It was working before.

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Charkatak
Supernova
Options
Samsung Apps and Services

@Howieg68 wrote:

Cn anyone help with my message app? Pop up not working at all. Thank you


@Howieg68 

There is also another option: Settings>advanced features>smart pop-up view.  See if this is what you are looking for


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Solution
Options
Samsung Apps and Services

Restart the phone, back up your txt messages with smart switch or samsung cloud, then clear app cache and data then relaunch app and have some one send you a test text.

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Howieg68
Asteroid
Options
Samsung Apps and Services

Thank you everyone for giving me options. I will check to solutions and let you know if it works and which option helped.

Howieg68
Asteroid
Options
Samsung Apps and Services

The option to clear the cache on my phone worked!! Thank you all.

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