Original topic:

Notes transfer

(Topic created: 10-25-2022 10:32 AM)
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Hason
Astronaut
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Samsung Apps and Services
So I have a dilemma. I have some sensitive information recorded in the notes of my last phone, a galaxy a11. That phone has broken and now I'm using another galaxy a11 with the same Samsung profile and Google. I need help recovering those notes. Does anyone have any ideas how I could do this?
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DanG92263
Honored Contributor
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Samsung Apps and Services
To the best of my knowledge, you would have had to opted in to 'auto-save' to the Samsung cloud on your old phone and then they would load to your new phone, otherwise, the notes exist only on your old phone.
notforhire
Honored Contributor
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Samsung Apps and Services
Dan is correct. if you were syncing your Notes to the Samsung Cloud, then you should be able to restore them on your new device.
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