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Original topic:

O2, stress section, feedback button missing in Samsung Health after latest update

(Topic created: 11-20-2023 01:45 PM)
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user2j2veuYmKU
Constellation
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Samsung Apps and Services

No feedback button, no O2 sensor or "stress" section, hard to find anything. In leaving Samsung health now. 

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betancd
Sun
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Samsung Apps and Services
I'm still seeing both on the main screen in the latest update.
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Solution
SamsungRyder
Samsung Moderator
Samsung Moderator
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Samsung Apps and Services

Hello, thanks for reaching out about this, and welcome to the Community. I can see the inconvenience of having these features seem missing, and would like to assist further. Have you tried clearing the Health app's cache and data yet? This guide can walk you through the steps: https://www.samsung.com/us/support/answer/ANS00077611/#:~:text=Open%20Settings%2C%20and%20then%20swi....

You can also clear your device's cache partition to help smooth out device behavior:
- Turn off phone
- Once off, hold down volume up and power buttons simultaneously 
- When Samsung logo appears, release power button while still holding volume up un-til the recovery menu appears
- Use volume buttons to navigate down to clear cache
- Use power button to select. 

If the app and device cache clears do not resolve the behavior, try and see if a third-party application is responsible with Safe Mode: https://www.samsung.com/us/support/answer/ANS00062983/

If the features are still missing after the above troubleshooting, the last step you can try is a factory reset of the device. Back up everything you wish not to lose beforehand and follow the guide carefully: https://www.samsung.com/us/support/answer/ANS00062029/

If all the troubleshooting is ineffective, you can submit an error report through the Samsung Members app: https://www.samsung.com/uk/support/mobile-devices/how-do-i-send-an-error-report/

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