Please include guests mode to ui 7 or multiuser feature other small phone have it talk less of High cost phone. I hear the feature is included in iPad thanks
I have been a Samsung user since the Note 3. I used to love the entire experience. Now I have to call Samsung Apple 2.0. These devices have gotten extremely expensive and for what? We get extremely similar hardware to all of the other device options out there and the software experience has become an iterative buggy mess. Samsung doesn't know what it wants to be anymore and they don't even pretend to care about their users. You get generic support, send your device in, get told it's all your fault and charged almost the cost of a new device. If you refuse you run the risk of your device getting sent back half way disassembled. Notifications don't always come in, Google services either work or they don't and no consistency or fix can be found. I need to know when important emails come in. You're so focused on beating your competitors you're forgetting why you're even competing. You promise long device upkeep and software updates so you can take forever to develop software updates. If you promise 7 years of updates but updates take 3 to 4 years to develop then you don't have to give the customer more software updates. You keep updating the looks and changing the ui that you aren't fixing things that have been broken since One ui 4. The auto correct on the keyboard only works most of the time. For example in this very post instead of typing take it wants to input treasure. If you graphed how many times I've used the word treasure over all the years I've used Samsung Keyboard I bet it would be less than 50 times. Back from the note 3 I remind you. Combined with a lack of innovation and communication the decision to put ads into the UI is the straw that broke the camels back. I've been very faithful to you for over a decade Samsung. You repay that with more greed. A lot of what you're doing now are things that apple did and people hated. I'm tired of the greed. I'm tired of the bugs. I'm tired of sending my brand new devices in for warranty repairs. I'm tired of Samsung. Therefore I must say goodbye. I hope all of these practices are worth it.
I understand you're frustration, but I'm a realist and I have some advice for you. There is no perfect device, no perfect car, no perfect television set, no perfect couch, no perfect refrigerator, truly, there is no perfect anything. So, your search for the perfect phone is going to lead you to find that every phone manufacturer has its little quirks and idiosyncrasies that many people don't like. So, you either have to accept the fact that it's going to change and you'll have to change with it, or, you will have to go to another system and relearn everything. I hope you find some solace in what your searching for, because I don't think you're ever going to achieve it.
You're correct that every phone manufacturer has its quirks. My desire to leave Samsung has less to do with the devices and more to do with the company itself. They have consistently made decisions that progressively make all of their devices collectively worse. Leaving a company because you're searching for the perfect device, probably won't work well. Leaving a company because you're noticing a trend you don't agree with or want to support, understandable. If Samsung wants to copy Apple's playbook by trying to coerce people to stay with them by soft locking them into the ecosystem and making it difficult to leave, I want no part of it. If they are going to continue to make their devices more expensive and doing more iterative updates that play it safe I want no part of it. If they are going to blame every device issue on the end users instead of realizing there is a problem and just try to push people into buying another new device, I want no part of it. If they want to be so greedy that they intend to bake ads into the user interface, I want no part of it. Sure, the devices are part of why I'm leaving, but the major part of it is Samsung themselves. This feeling has been growing for years, I've finally been pushed too far by their corporate greed.
I wholeheartedly agree and share your frustrations Samsung has lost is allure i wish I could get back to my S8a pre One UI as the first generation of that UI was a huge step in the wrong direction for Samsung but who knew then where we'd be today
You do realize this was an ANDROID update and many of the changes you don't like were mandated and incorporated by Google. Google wants consistency among all Android brand phones. Samsung has kept many of it's customization options in the new UI and added even more in Good Lock and its modules. Good Lock is Samsung's official customization app. Other Android brands do not offer the customization options Samsung does. You can get your phone back to some semblance of the way it was before the update, although there are some things that, at the moment, cannot be changed. https://us.community.samsung.com/t5/Samsung-Apps-and-Services/Things-you-can-change-back/td-p/322806.... Why would you not be able to know when important emails come in? The notification icons (whether it be the three allowed or the glut you used to have) do not show from whom the email arrived. They only show that an email came in. You can use app icon badges and the number of new emails will show on your app icon, you can turn on notification categories and set a separate sound for each email account you have. You can pull down the notification shade to check if there's an important email notification. Even if the notifications from an app are stacked, the instant you touch it, it breaks apart into individual notifications. You can have the notifications show the details on your lock screen. Soooo many ways to see if you have an important notification.
Accepting change is part of life - as we used to say in the 70's, go with the flow.
You do realize most of my complaints are about company decisions Samsung is making and less about the software and device experience, right? Also, Samsung has had a bug with Gmail for years now that Gmail notifications don't always come through.
Complaining about corporate policy on a peer-to-peer user help forum doesn't do anything other than allow you to get your thoughts off your chest - it's spitting in the wind. Samsung isn't "listening" here and other users are here to get help and give help. Any issue with Gmail is a Google issue, even if the problem is unique to Samsung phones.
Why can't you repair my phone??? Why is it taking so long?? Why are your reps allowed to give different stories?? I sent my phone on 3 weeks ago! I have been more than patient! You told me on Friday that the repair was complete, passed quality, left the facility, but no tracking #?? I called yesterday, same story, and that I should be getting a tracking # today. Still no tracking#! I called today, and a guy named Webster told me a different story that it did not pass quality??? This is ridiculous! I asked to speak to a supervisor and he refused to transfer me! This is not something I should have to deal with! No excuse!
