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Cosmic Ray

One ui 2.0 camera and video

I have a note 10+ and I noticed video mode is significantly zoomed in compared to the normal camera. I know there was a minor zoom in before but is this how it's suppose to be now?

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Samsung Moderator
Samsung Moderator

Re: One ui 2.0 camera and video

Have you already tried clearing the cache of your camera application and restarting the device?


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UsernameUnnamed
Cosmic Ray

Re: One ui 2.0 camera and video

@SamsungZell I have not, is that what your suppose to do after new updates?

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Samsung Moderator
Samsung Moderator

Re: One ui 2.0 camera and video

It can sometimes be very beneficial to wipe the cache partition after an update.

Here are the steps to assist you further: 

 

1.    Turn off the device.
2.    Press and hold the Volume Up key and the Bixby key, then press and hold the Power key.
3.    When the Android logo displays, release all three keys.
4.    An ‘Installing system update’ message will show for 30 – 60 seconds before the Android system recovery menu options appear.
5.    Press the Volume down key several times to highlight wipe cache partition.
6.    Press the Power key to select.
7.    Press the Volume down key to highlight yes, them and press the Power key to select.
8.    When the wipe cache partition is complete, Reboot system now is highlighted.
9.    Press the Power key to restart the device.
 


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





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