I recently order a Samsung Fit 2 from the samsung US website. Soon after the order was confirmed it was cancelled with this email "We’re sorry! At this time we are unable to complete your order because you have exceeded the maximum number of purchases and/or transactions allowed."
I am confused because this is the first time I have ordered from your website. Please advise
Solved! Go to Solution.
Solution: Use Amazon Pay
I had the same exact issue. I tried ordering over 15 times with different payment methods (credit cards, Paypal etc) but my order got cancelled with the dreaded "we’ve cancelled the items shown below because we couldn’t verify some or all of your payment information" message. I tried once with Amazon Pay and it worked like a charm. Just setup your credit card in your Amazon account and use Amazon Pay.
I'm so sorry to hear this. Please reach out to our E-Commerce team so we can get this resolved for you, 1.855.726.8721.
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