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Original topic:

PC on Tv Easy Connection to Screen problem

(Topic created: 08-24-2021 10:09 AM)
user9snT87DKBQ
Asteroid
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Samsung Apps and Services

I downloaded the app on my windows pc but when I want to start it, it crashes ;(

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StephanieNikki
Black Hole
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Samsung Apps and Services

We have escalated this to our specialists, in the meantime it is recommended to submit an error report through the Members app using the steps below:

 

Open Samsung members app -> log-in with Samsung account -> Explore -> press “+”sign -> Add frequency /issue description -> send


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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useraWt3XpQXtc
Constellation
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Samsung Apps and Services
.is.
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userFreGHGbiu3
Constellation
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Samsung Apps and Services

I've got the same problem here. Have you maneged to fix it?

user9snT87DKBQ
Asteroid
Options
Samsung Apps and Services

no dont know what to do ;(

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userz9fhjONCdS
Astronaut
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Samsung Apps and Services

Support tells to wait for update(

ps: do you start it with admin rights?

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user9snT87DKBQ
Asteroid
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Samsung Apps and Services

Yeah, I did but it still the same 

usercb3CvNnROi
Astronaut
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Samsung Apps and Services

Me esta sucediendo lo mismo, al querer iniciar el programa de easy connection to screen en windows 11, se cierra la ventana constantemente, solucion por favor.

Gracias

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user9snT87DKBQ
Asteroid
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Samsung Apps and Services

Aun no tengo solucion al problema, amigo ;(

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user8gaGiU7eBq
Astronaut
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Samsung Apps and Services

No funciona

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userKeL4Into3z
Astronaut
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Samsung Apps and Services

Having the same issue, it crashes instantly after opening the program.