I have a SAMSUNG TAB A2019 32BLA tablet, purchase on 16 Feb 2020 from Currys Pc World UK. I haven't used it in a long time and I forgot my password. So I decided to reset and unlock it through my samsung account or my google account. Unfortunately the device is not present on either of the two accounts. I am in Italy now and I tried to unlock it from here but without success.
Can you please help me?