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Period tracker wearable not matching with phone

(Topic created: 08-17-2020 06:02 PM)
userGYnL9pX1E7
Constellation
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Samsung Apps and Services

Glad to see that Samsung Health app has a new catagory for women's health and added period tracker option to app and wearable.  Issue I am having is that the dates entered in the period tracker on my galaxy s10 is showing off by one day on my wearable galaxy watch.  (Ex: July 31st on the phone, shows July 30th on the watch app??)  All of my devices are running the latest updates/software.  Anyone else having the same issue or perhaps a solution?...thx

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SamsungAdam
Samsung Moderator
Samsung Moderator
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Samsung Apps and Services

Thank you for reaching out. I would recommend reaching out to our Samsung Health team directly at 855-795-0509 for further assistance.


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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SamsungAdam
Samsung Moderator
Samsung Moderator
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Samsung Apps and Services

Thank you for reaching out. I would recommend reaching out to our Samsung Health team directly at 855-795-0509 for further assistance.


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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userm3pjLQK0W2
Astronaut
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Samsung Apps and Services

I am having exactly the same problem. If I enter a new period from my phone, my watch and phone disagree by one day (day 1 on the phone and day 2 on the watch). If I enter a new  period from the watch, the watch and the app on my phone tell me my period is late.

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