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Original topic:

Phone app Crashing after One UI 6.0 update.

(Topic created: 11-21-2023 01:25 PM)
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text1
Cosmic Ray
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Samsung Apps and Services

After One UI 6.0 update, I can't see who is calling or accept/reject the call. 

Callbgprovider app Crashing
Call app Crashing 
Phone app Crashing
 
These are the pop ups showing up.
 Need to fix ASAP 
631 Replies
mourads
Astronaut
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Samsung Apps and Services
Same here my s22utra crashing... phone app and SMS i cannot long log ..everything's changes in my phone after I update Android 14UI 6.0
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mourads
Astronaut
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Samsung Apps and Services
Phone app not working after I update one UI 6 .. I cannot make any call or see any SMS...please help 
l0NBh0MAZ
Cosmic Ray
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Samsung Apps and Services
On incoming call, a blank screen. Pulling down notifications I see the number of the caller and the option to hang up. No contact name and answering icon. 
Upon installation the CallBGProvider kept popping up as an error, asking to close app. It may have to do with that.

Any solution?


Matt42
Astronaut
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Samsung Apps and Services
I have the same issue. I can't make or receive any calls after the UI update. I am in an emergency situation and stranded! This is Ludacris!!! I am trying to flag down cars to ask to use someone else phone! How is this acceptable????
Robin621k
Black Hole
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Samsung Apps and Services
Download Google Phone app from the Playstore, opening, set as default!
This should work
l0NBh0MAZ
Cosmic Ray
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Samsung Apps and Services
Thanks. I will try that!
Grammy2012
Astronaut
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Samsung Apps and Services
But that's not a good answer. Works until they fix it, but shouldn't bend to download a new phone app
Robin621k
Black Hole
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Samsung Apps and Services
I get it, that for now is the only fix.
If you don't mind not having a phone until there is a patch for your problem, by all means, disregard my temporary solution.
The choice is your, temporary solution or no solution!
Just trying to help!
Good luck
Grammy2012
Astronaut
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Samsung Apps and Services
I did download it. I wasn't saying not to, it's something we shouldn't have to do. The update should not have been released until it had all the bugs fixed.
Thank you
l0NBh0MAZ
Cosmic Ray
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Samsung Apps and Services
Great idea. It's a perfect 👌 temporary solution. Thanks for that!
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