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Protection Terminated

I dont know what happen, I never changed my bank cards. It all of a sudden stopped. I saw that the money was not being taken so I logged on to see what is going on. It said the payment information needed to be updated so I updated it. Then after that I broke my phone and went to use it. It said it had been terminated due to non payment. Samsung said there back office is looking into it. Meanwhile im here with a broke phone. Im so confused on how it just forgets my card information.