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Original topic:

Removing devices when opening bixby on Smartphone or Tablet

(Topic created: 10-29-2020 08:22 AM)
userVRBgoGbalk
Astronaut
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Samsung Apps and Services

Hi,

 

when I open bixby on my Smartphone (N20U) or Tablet (S7+), it shows my old device Tab S6.

 

How can I remove this device from Bixby?

 

If I login on my Samsung account via a browser, i cannot see the Tab S6. It is only in biby so far.

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Solution
LongHiker
Samsung Care Ambassador
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Samsung Apps and Services

If you are using the latest Bixby, try this:

  1. Click the Bixby icon.
  2. Click the 3 line (hamburger) menu on upper left.
  3. Click the gear icon to the right of that dialog box. 
  4. Scroll down and click on Unlink devices
  5. Select the device that you want to unlink and click Unlink. 

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2 Replies
Solution
LongHiker
Samsung Care Ambassador
Options
Samsung Apps and Services

If you are using the latest Bixby, try this:

  1. Click the Bixby icon.
  2. Click the 3 line (hamburger) menu on upper left.
  3. Click the gear icon to the right of that dialog box. 
  4. Scroll down and click on Unlink devices
  5. Select the device that you want to unlink and click Unlink. 

View solution in context

userAVBwHnyZsX
Asteroid
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Samsung Apps and Services

This is it. I was not able to find it.