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Astronaut

Removing devices when opening bixby on Smartphone or Tablet

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Hi,

 

when I open bixby on my Smartphone (N20U) or Tablet (S7+), it shows my old device Tab S6.

 

How can I remove this device from Bixby?

 

If I login on my Samsung account via a browser, i cannot see the Tab S6. It is only in biby so far.

1 SOLUTION

Accepted Solutions
Samsung Care Ambassador

Re: Removing devices when opening bixby on Smartphone or Tablet

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If you are using the latest Bixby, try this:

  1. Click the Bixby icon.
  2. Click the 3 line (hamburger) menu on upper left.
  3. Click the gear icon to the right of that dialog box. 
  4. Scroll down and click on Unlink devices
  5. Select the device that you want to unlink and click Unlink. 

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2 REPLIES 2
Samsung Care Ambassador

Re: Removing devices when opening bixby on Smartphone or Tablet

JUMP TO SOLUTION

If you are using the latest Bixby, try this:

  1. Click the Bixby icon.
  2. Click the 3 line (hamburger) menu on upper left.
  3. Click the gear icon to the right of that dialog box. 
  4. Scroll down and click on Unlink devices
  5. Select the device that you want to unlink and click Unlink. 

View solution in original post

Reply
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Asteroid

Re: Removing devices when opening bixby on Smartphone or Tablet

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This is it. I was not able to find it.

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