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12-18-2025 04:17 AM in
Samsung Apps and ServicesDear Samsung Support Team,
I hope you are doing well.
I am writing to request that Samsung Messages (and Samsung Video Library) be made the default app for messaging and media playback on Samsung devices in your next software update.
Currently, many users (including myself) prefer Samsung’s own apps for their simplicity, performance, and seamless integration with the One UI experience. However, we often find that third-party apps are set as default, which reduces usability and consistency.
Making Samsung Messages and Samsung Video Library the default options would improve user experience and ensure better performance and reliability for all Samsung users.
Thank you for considering this request. I truly appreciate your support and look forward to seeing continued improvements in future updates.
Kind regards,
[Azhar]
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12-18-2025 04:28 AM in
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4 weeks ago in
Samsung Apps and ServicesSamsung Gallery mixes pictures and videos together. What we really want is a separate video gallery like the old Samsung Video Library combined with Samsung Video Player. That setup was perfect.
Now it’s gone. Yes, we can still watch videos using Samsung Video Player, but when your videos are mixed with 5,000 photos, it’s not easy to find the one you want.
If you open Gallery and tap Menu > Videos (you can even add it as a shortcut to the home screen), all videos are still mixed together. The only sorting option is by date there’s no option to sort by folder name.
Folders are visible in Gallery, but they’re mixed with picture folders, which makes it less convenient.
An alternative is MX Player, but it’s not as smooth as Samsung Video Player.
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12-18-2025 04:54 AM in
Samsung Apps and ServicesWhile it doesn't appear that Samsung Messages is going to be completely discontinued any time soon, features for the app are likely to continue to vanish in the US to encourage users to switch.
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12-18-2025 07:05 AM in
Samsung Apps and Servicesit would be great if Samsung Messages and Samsung Video Library were made default options like other core apps. It could make the overall experience smoother and more consistent across devices. Thanks for bringing this up!