Original topic:

Restoring notes on Clock

(Topic created: 07-04-2022 09:30 AM)
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usmc6471
Constellation
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Samsung Apps and Services
I just did a factory reset and lost notes I had entered,  like dates and hours for appointments on Clock.  How can I get them back? I have  Galaxy S21 Ultra

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Samsung_Moderator
Community Manager
Community Manager
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Samsung Apps and Services

Hello, thank you for your feedback. I understand your concerns on this situation and I will be happy to help. From Settings, tap your name at the top of the screen. Tap Samsung Cloud, and then tap Restore data. Select your desired device backup, and then select the content you want to restore. Next, tap Restore, and then tap Install if prompted. The backup will begin downloading. It may take some time if you have a lot of files. Tap Done when it's finished. Here is some additional information on restoring data on your galaxy device https://www.samsung.com/us/support/answer/ANS00060517/.

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Solution
Samsung_Moderator
Community Manager
Community Manager
Options
Samsung Apps and Services

Hello, thank you for your feedback. I understand your concerns on this situation and I will be happy to help. From Settings, tap your name at the top of the screen. Tap Samsung Cloud, and then tap Restore data. Select your desired device backup, and then select the content you want to restore. Next, tap Restore, and then tap Install if prompted. The backup will begin downloading. It may take some time if you have a lot of files. Tap Done when it's finished. Here is some additional information on restoring data on your galaxy device https://www.samsung.com/us/support/answer/ANS00060517/.