Original topic:

*SOLVED* Samsung Notes for Windows 11 - Can not sign in to Samsung account to sync notes

(Topic created: a month ago)
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Michael_Huang
Constellation
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Samsung Apps and Services

Hello, I have installed the Samsung Notes app from the Microsoft Store for Windows  11.  When I click on the login to Samsung Account to sync notes, nothing happens.

 

EDIT: Solution provided by a commenter DanielleKing

As the solution for the problem by the representative seemed very unsatisfactory  I  keept searching. There is another app on the microsoft store called Samsung account, https://apps.microsoft.com/detail/9P98T77876KZ?hl=en-gb&gl=BR&ocid=pdpshare . Once you download it and login the notes app seems to login as well and is functioning fine here right now. You'll have to manually ask it to sync your notes, but once it does, you can open previously added notes and can edit them as well.

Stuff has to work guys, they can't be that incompetent. 

 

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GaryB82
Galactic Samsung Care Ambassador
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Samsung Apps and Services

To the best of my knowledge, the application available in the Microsoft Store is currently optimized exclusively for Samsung Galaxy Book devices and will not function properly on other Windows PCs. Therefore, it is recommended to utilize OneNote from Microsoft for your note-taking needs. 



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Bnkz7
Constellation
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Samsung Apps and Services

Replying to hopefully give it more attention.


I have the same issue, both on my laptop and on my desktop.
Its impossible to log in from the settings menu nor when firstly installing the app, the button just makes a brief loading animation then nothing happens

GaryB82
Galactic Samsung Care Ambassador
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Samsung Apps and Services

Thats because the app in the Microsoft store is only made for Samsung Laptops and won't work on other Windows based Computer 



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Bnkz7
Constellation
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Samsung Apps and Services

yes i know how to read, as said i replied to give more attention to the problem, since if it's a problem that extends to every other type of computer samsung might decide that it's worth to fix a basic functionality of the app

GaryB82
Galactic Samsung Care Ambassador
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Samsung Apps and Services

But thats how the app is designed to only work on Samsung devices 



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DanielleKing
Constellation
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Samsung Apps and Services

As the solution for the problem by the representative seemed very unsatisfactory  I  keept searching. There is another app on the microsoft store called Samsung account, https://apps.microsoft.com/detail/9P98T77876KZ?hl=en-gb&gl=BR&ocid=pdpshare . Once you download it and login the notes app seems to login as well and is functioning fine here right now. You'll have to manually ask it to sync your notes, but once it does, you can open previously added notes and can edit them as well.

Stuff has to work guys, they can't be that incompetent.

DanielleKing_0-1747924485607.png

DanielleKing_1-1747924501042.png

 

Michael_Huang
Constellation
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Samsung Apps and Services

Brilliant idea, appreciate the work around very much.

Tamrenidrag
Constellation
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Samsung Apps and Services

Confirmed this solution is a go....Thank you