Original topic:

Samsung Account Problem

(Topic created: 09-11-2020 07:44 AM)
userD8a3I11vsQ
Astronaut
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Samsung Apps and Services

I'm currently on my new Samsung Account because I can't get pass through the Two Verification Code on my old Samsung Account. My SIM card expired a month ago and it was signed in on my old Account. I don't even have a copy of my backup code. I can't change my Samsung Account signed in on my phone, I need to get pass through the Two Verification code to open and log out the account to change it. Is there anyway to get pass through the Two Verification code?

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SamsungAdam
Samsung Moderator
Samsung Moderator
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Samsung Apps and Services

I would recommend reaching out to our Samsung accounts team directly at 1 (855) 795-0509 for further assistance.


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





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Possum0767
Astronaut
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Samsung Apps and Services
Same here. Very frustrating. I can't make calls, send/receive gmail or messages.
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Solution
SamsungAdam
Samsung Moderator
Samsung Moderator
Options
Samsung Apps and Services

I would recommend reaching out to our Samsung accounts team directly at 1 (855) 795-0509 for further assistance.


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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