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Constellation

Samsung Care + / Asurion Issues

Has anyone gotten an extreme runaround when trying to get their phone fixed via Asurion? I've gotten a month long runaround for a cracked phone screen on my Note 20 Ultra and I'm at wit's end on how to proceed. I am curious to know what the experience has been. 
2 REPLIES 2
Constellation

Re: Samsung Care + / Asurion Issues

yes, again and again. it was has been absolutely ridiculous.
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Constellation

Re: Re: Samsung Care + / Asurion Issues

I've been getting the runaround since 10/22 and it's still ongoing.
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