Original topic:

Samsung Elite shows that I am suspended and I have no way to get unsuspended

(Topic created: 09-10-2021 02:02 PM)
usergnIYFXtAFi
Astronaut
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Samsung Apps and Services

I have reset my password multiple times on the Samsung Elite app.  It goes through all the verifications etc. and then once I am in, re-entered my username and password it tells me that I have been suspended.  It offers an option for me to contact support by sending a request for help.  I have done that 3 times with no response. There is an Elite advocate promotion I have been trying to take advantage of but cannot even access the app still.  Can I get some help?

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çhristine509
Astronaut
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Samsung Apps and Services
I need help turning screen lock off
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