Original topic:

Samsung Experience store

(Topic created: 2 weeks ago)
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Astronaut
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Samsung Apps and Services
My local Samsung Experience store is refusing to work on my Fold phone and replace my screen protector. How can I get support on this? 
4 Replies
Squatch616
Astronaut
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Samsung Apps and Services
Do it yourself. I changed mine myself, i just had to be extremely careful
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Astronaut
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Samsung Apps and Services
Yeah, if they keep refusing. It's pretty ridiculous. I wasted an hour traveling there
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Astronaut
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Samsung Apps and Services
Does anyone from Samsung ever respond here?
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DanG92263
Honored Contributor
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Samsung Apps and Services
"Does anyone from Samsung ever respond here?"

Occasionally, but this primarily a community of Samsung users attempting to assist other Samsung users with some content moderation from Samsung. It's best to contact Samsung directly for assistance, via the Support tab in this app or on their Discord channel.
https://discord.com/invite/samsung-us
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