Original topic:

Samsung Financing ruining credit

(Topic created: 10-22-2021 05:03 AM)
Robby369
Astronaut
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Samsung Apps and Services
So my girlfriend went through Samsung financing to purchase S21 ultra. Approved for $3600. Used $1200. Credit score shot down from 718 to 658.     ( 60 pts) !!!!! and she's paid it on time every month & even more than required. And it's only recovered 2 pts in 6 months. Any one else have this issue?
4 Replies
MochaVex
Red Giant
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Samsung Apps and Services
That doesn't seem right.. Run a credit check and verify Samsung was the cause. If they indeed are, contact their support.
Robby369
Astronaut
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Samsung Apps and Services
It actually went down 66 points on TransUnion.It went down 4 when she applied and when she actually purchased the phone it went down 62 more points. She received a notification to her phone from her credit app saying new account opened TD/Smsng. -62 pts.
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Brocker_Tech
Constellation
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Samsung Apps and Services
I'd recommend contacting Samsung Financing to ensure that everything is going through okay, because if you are paying on time there shouldn't be any issues. The number for them is 1-800-434-0050
Robby369
Astronaut
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Samsung Apps and Services
Yeah that's what we are going to have to do. Thanks
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