I purchase one of the best TVs. An 82 inch Q90. One of the main reasons I chose this make and model is the ambient mode and the ability to do a slide show of all my favorite photos. All I must do is upload them to Samsung Gallery in Samsung Cloud and use the SmartThings app on my phone to point the TV at the gallery. Awesome.
I open the Windows Samsung Gallery app today and I see this:
Moving to OneDrive. I have a OneDrive account. OK, no problem. Move my photos to OneDrive. Now the nightmare begins.
Neither the SmartThings app nor the Samsung Gallery app see or let me connect to OneDrive. Of course, the TV itself has no idea about OneDrive. After many calls to the various Samsung “experts” who really don’t know anything about anything, I find out the following:
And so now one of the main reasons I paid $6,000 for one of the best TVs on the market is going to break in six months and there is no alternative and no workaround. And no one at Samsung seems to know anything about this impending problem.
I sure hope one or more of the following happens:
Same here. I am so disappointed and I feel robbed. I spent so much money on my Samsung TV and itbhas never received an Update in over 14 months owning it. Every now and then I check for updates and nothing.
There are so many issues with the TV software. But the whole sync and cloud feature is just super frustrating.
Without all the features that we Can't use, this is nothing but a regular TV. I could have saved thousands of dollars with a cheaper TV
Do I smell a class action lawsuit? At $7,000 for a dead picture frame that, as you say, is the same as any other not-so-smart TV, we were ripped off. I purchased this primarily for the ability to display photographs and art.