Samsung Health App not showing updates on the galaxy 6 watch classic

[disgruntleduser4life]

I would actually like to have actually reliably accurately always work as designed logging when syncing sleep data AND work displaying energy number.
As of today, no updates and no messing with the phone, watch, and app it just refuses to display sleep, energy, and will display heartbeat numbers.
So uninstalled app, rebooted phone, galaxy 6 watch classic.
Went thru all the setup and giving all the permissions it wanted, and still nothing.
Sent Samsung message and got reply that they are looking at issue.
Later model like the 7 and 8 watches have no issues.
Seeing they let the 4s go dead after Amazon did that with kindles that were still operational, I wonder if this is a subtle push for upgrading from a perfectly operational piece of hardware.
Also I see if you trade in and/or just buy new watches same discounted price invalidating turning in.
See a lot of money grabs going around especially withe phones. I see that trading in my zfold6 1tb isn't even an option selection goes to 512g if I remember correctly.
Sorry to ramble all together paying upwards of 2600 dollars you would think you would not be pressed so hard to upgrade constantly with the bespoke appliance ads, and the trade in discount ads, and the constant emails again 3 to 4 times a day.
Sorry late nite insomnia cranky old dastardly me.
Hehe

[disgruntleduser4life]

Last night it recorded sleep for 3 hours and generated an energy reading then when I went back to sleep at 4am nothing again though the app keeps syncing.

[disgruntleduser4life]

Also watch repeats saying bug report generated and will show up on phone but when I hit ok no report appears

[Samsung_Moderator]

Hi, disgruntleduser4life, welcome to the Community! We know how helpful it is for our watches to keep an accurate record of how long and/or how well we've slept through the night, and we want to help get this issue straightened out.

Please try turning Power Saving Mode on then off:

1. Turn on Power saving mode
   1. Navigate to Settings on your watch and tap Battery. 
   2. Tap the switch to turn on Power saving mode.
2. Turn off power saving mode.
   1. Navigate to Settings on your watch and tap Battery. 
   2. Tap the switch to turn off Power saving mode.

The steps above should correct the issue with the watch not tracking your sleep correctly, but if the issue persists, please review this guide: http://www.samsung.com/us/support/troubleshooting/TSG01003270/

If after trying the steps in the link, you find that service is needed, please feel free to follow the link the guide or any of these options:

Customer Support at 1-800-Samsung (1-800-726-7864)

Online at https://www.samsung.com/us/support/service/

sending a private message to any moderator.

Please have this information handy when reaching out: Model Number, Serial Number/IMEI Number, First and Last Name, Best Contact phone number, Address where the unit is located, and Email address. A proof of purchase may also be needed for the device needing service.

[disgruntleduser4life]

Thank you it's weird the night before last it recorded sleep and generated energy reading but cut off exactly at 7am. I found the alarm setting and removed the days and it lasted till I woke up today. But unlike before naps were unrecorded. Hopefully after this it will be consistent again.
Once again my thanks to you.

[disgruntleduser4life]

Oh also no further bug reports generated that I've noticed.

[disgruntleduser4life]

Thanks again.
I wish to report sleep and energy issues resolved.
Though now temp and respiratory readings are not taken will see if it is temporary.
Thank you.

[Samsung_Moderator]

Hi, disgruntleduser4life, thank you for the update.  We are so glad to hear that the sleep and energy issues are resolved.  If the temp and respiratory readings aren't corrected soon, please follow the guide linked above, and please let us know if the issue persists.

[disgruntleduser4life]

Will do so