Samsung Health Not Writing Steps Data to Google Health Connect

[alyve_coding]

Hi Team,

We are observing an issue where Samsung Health is not writing Steps data to Google Health Connect, even though write permissions are properly granted.

Important:

This issue is occurring across multiple Android devices, so it does not appear to be device-specific.

Current Setup:

• Health Connect installed and functioning

• Write permission enabled for:

  Health Connect → App permissions → Samsung Health → Steps (Write allowed)

• Samsung Health is correctly tracking and displaying steps internally

• Steps data exists inside Samsung Health

Issue:

Despite write access being granted, no Steps records from Samsung Health appear inside Health Connect.

Troubleshooting Already Attempted:

• Revoked and re-granted Health Connect permissions

• Restarted devices

• Cleared Samsung Health cache

• Verified permissions multiple times

• Tested on multiple Android devices

Expected Behavior:

Once write permission is granted, Samsung Health should write Steps data into Health Connect.

Actual Behavior:

Steps remain only inside Samsung Health and are not available in Health Connect for other apps to read.

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Is there any additional configuration required to enable Steps sync to Health Connect?

Is this a known limitation or bug?

Any guidance would be appreciated.

[Samsung_Moderator]

Hello alyve_coding,

Thanks for reaching out for assistance. I would like to look into this further for you.

What is the device you are using including the model number of the device?

[I-am-medusa]

I have the same issue, a pixel 10

[martinai]

Hi! We are experiencing the exactly same issue also with multiple devices. E.g. Samsung S22 Model number: SM-S901B/DS

[StefScott]

I am also having this issue even though it was syncing perfectly yesterday. Has a fix been found for this? I need my steps to sync to my other fitness apps...