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usero57OW9em68
Constellation

Samsung Health - Pace & Duration

Hi 

 

I have had the problem below for a while. I use my Samsung Watch Active when I'm running and it syncs to Samsung health.

 

My question is when measuring over a mile distance how can the minute mile pace be different to the mile duration. Surley they should be exactly the same.

 

You will see 2 of the miles are close but mile one is way off 

 

Screenshot_20191225-113025_Photos.jpg

 

2 REPLIES 2
Samsung Moderator
Samsung Moderator

Re: Samsung Health - Pace & Duration

Thanks for reaching out.

 

I would recommend reaching out to our Samsung Health department regarding this. They can be reached directly at 1-855-795-0509.

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usero57OW9em68
Constellation

Re: Samsung Health - Pace & Duration

Can you not offer any solution on here ?

 

Samsung have a terrible habit of macro responces that get you no where.

 

All the detail required is above. Maybe Samsung should get in touch with me as it seems to be a fault with their product ?

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