Samsung Health app does not connect to Virgin Pulse app

[userrKpBGwZdWj]

I'm  having the same issue. I got a notification when I re downloaded the app that it is virgin pulse having  the problem with connectivity and hope to have it resolved soon..... so, there's that.  Until it's fixed I just manually  enter my steps and workouts on the app. 

[userocL8iGsMrk]

Samsung botched the permissions.  Turning on developer mode for S health will fix it. 

• Open S-Health App.
• Go to Settings (Menu)
• In bottom of the screen you will find: About S-Health, Tap on it.
• Now About S-Health Screen will open, and then tap 10 times on the version continuously.
• Now you will see Developer mode on the version line (where you tap 10 times).

[userpk17Epn6s0]

Genious. That fixed my issue!!!!

[usergZvz9jcvxY]

Going into the developer mode worked.

[userij5Xo2gibk]

This worked for me, but only sync'd todays steps.  

[user8pl4WVcSl1]

It works now thanks....

[useriNdOLBznLK]

Following this instruction to my phone note 9 did not fix the problem. The error came up when I updated my samsung wearble app. Is there a way to revert the update? 

[SamsungJoJo]

There is not a official way to revert back to the previous update.

[userTp7Otz3xUw · Accepted solution]

Developer mode fixed the problem.  Thanks!  I wish this solution would be moved to the beginning of the discussion so people could find it quickly. 

[userjwWxtG9EXb]

I just now tried connecting the apps and it is not fixed on my end. Im recieving the same messages as the photos provided as well.