JUMP TO SOLUTION Solved

Original topic:

Samsung Health export GPX

(Topic created: 03-03-2021 01:29 PM)
userttzOn9fUn7
Astronaut
Options
Samsung Apps and Services

Hi.

if i select 'Mountainbike' as exercise, i am unable to export the gpx file. No option for exporting gpx or  adding to routes are available. Just Memos. I need to select 'cycling' in order to have access to the menu. 

Additionally, the calorie calculation is off when using mountain biking. It's usually just 1/3 of a similar cycling excercise. 

This does not make any sense.

 

Thansk and best regards

 

J.

 

1 Solution


Accepted Solutions
Solution
SamsungJoJo
Samsung Moderator
Samsung Moderator
Options
Samsung Apps and Services

Hello,

 

I recommend reaching out to our Samsung Health department for further assistance regarding your concerns. They can be reached directly at 1-855-795-0509.

View solution in context

0 Likes
Reply
3 Replies
userxgjHnoiYGJ
Astronaut
Options
Samsung Apps and Services

Yes, I also find this very annoying, especially when I know that it was possible. Also please include HR data inside the .gpx file. Otherwise very useful app to have and works good with galaxy fit band.

Solution
SamsungJoJo
Samsung Moderator
Samsung Moderator
Options
Samsung Apps and Services

Hello,

 

I recommend reaching out to our Samsung Health department for further assistance regarding your concerns. They can be reached directly at 1-855-795-0509.

0 Likes
Reply
SamsungJoJo
Samsung Moderator
Samsung Moderator
Options
Samsung Apps and Services

An Accepted Solution has been marked and provided for this thread. This thread will be locked for further replies. In hopes to keep the integrity of the thread from steering in a non-technical manner. If you have a separate concern, feel free to post again or send one of our moderators a private message with more details. Please note duplicate posts on similar subjects starting 2/1/21, will be removed to keep our community organized and make it easier for our users to find needed content. Remember that if you do make a post, that you include as many details about your symptoms as possible. Also, make sure that your title is a good summary of the overall situation that's occurring. Thank you for being part of the Community!

0 Likes
Reply