TheAlexMartin
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โ02-08-2026 07:10 AM in
Samsung Apps and Services
Good morning! I am experiencing an issue with two of my Fold devices which are unning all the latest software on them both.


With Samsung Internet Beta Android App, both devices are receiving a "Sync Failed" message when trying to sync my Samsung account settings to the app. Please see below:
Not sure if it's a bug or an issue on my side. Just wanted to report it. No Sync Issues fold devices with the production Samsung Internet Android application.
Thank you!
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LongHiker
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โ02-08-2026 08:43 AM in
Samsung Apps and Services@TheAlexMartin Have you tried removing the Beta version of the Samsung Internet browser?
TheAlexMartin
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โ02-08-2026 10:02 AM in
Samsung Apps and Services
Thank you for the reply! I have. I've done the normal troubleshooting, uninstall/reinstall or force close and then deletibg of the store cache and data but unfortunately not luck yet. Any other ideas? It's more of an OCD thing right now, it works fine otherwise. ๐
LongHiker
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โ02-08-2026 10:42 AM in
Samsung Apps and Services
If it bothers you, delete the Beta version and use the regular, released, version of Samsung Internet. Using the Beta version is completely voluntary.
TheAlexMartin
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โ02-08-2026 05:09 PM in
Samsung Apps and Services
Yes, that is certainly an option or see if the beta software can be fixed?
LongHiker
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โ02-08-2026 05:44 PM in
Samsung Apps and Services
You can always submit a report via the Samsung Members app-> Support -> Send feedback