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Asteroid

Samsung Members

Hey Samsung, can we get some guidance on what's going on with this app that most of us didn't know existed? It's using massive amounts or storage. Is there any issue with just deleting this app all together?

 

I see it's also using data which would have been nice to know. 

7 REPLIES 7
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Astronaut

Re: Samsung Members

How to get more storage

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Constellation

Re: Samsung Members

It might be an issue on your end. Mine has only used 37 MB of data since Dec 1st and it's only taken up 220 MB of storage for me.

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Asteroid

Re: Samsung Members

It might be on specific phones or because of an update. My mother and I woke up to this on both of our phones yesterday. My mother has almost no apps or files on her phone. I'd just like to delete it so I don't have to keep going over to her house to clear up the cache and stuff. Poking around I've seen other people have started having this problem.

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Constellation

Re: Samsung Members

I have a lot file that's taking up 6 gb.

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Constellation

Re: Samsung Members

Log file

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Constellation

Re: Samsung Members

This app is using 25 GB on my Samsung 8!

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Asteroid

Re: Samsung Members

I just deleted it. It came out of the Google Play Store so I assume that it wasn't anything important and I never knew it existed to begin with.

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